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The Most Frequently Asked Questions To Us.
Q. Will you place ads on my site
A. We will NOT place ads on your site.
Q. What forms of payment do you accept
A. We currently only accept payments through paypal.
Q. Are your server's Unix, or NT
A. Our servers are CENTOS 5.3 i686 Linux
Q. Do you allow adult sites
A. No we do allow adult hosting.
Q. Is tax included with my monthly or yearly plan
A. No, tax is not included within the price and may be some times it requires.
Q. What control panel do you use and do you have a demo
A. The control panel we use is called Cpanel. A demo of Cpanel can be found here Try Demo
Q. Can I pay monthly
A. Yes, you may pay monthly
Q. How long does it take to setup my account
A. Your account will be setup automatically within 15 minutes of ordering.
Q. Are there any hidden costs, or setup fees
A. No
Q. Do you offer telnet or shell access
A. No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.
Q. Can I password protect directories
A. Yes you can password protect directory's within CPanel.
Q. How long does it take to get my domain working
A. It usually takes 24-48 hours for a domain to fully propagate.
Q. What do I set my domains name server's to
A. Please read your welcome e-mail if you have lost your welcome email you can email us requesting your dns.
Q. Where do I go to login to my control panel
A. You go to http://www.yourdomain.com/cpanel
Q. How do I make sub-domains
A. To make a sub-domain login to your control panel and click "domain management" inside of domain management you will see a place to manage and add sub-domains.
Q. What is the path to my users files
A. The path is /home/username/public_html
Q. What is the local path to perl
A. The path to perl is /usr/bin/perl
Q. What is the path to curl
A. The path to curl is /usr/bin/curl
Q. What is the path to ImageMagick
A. The path to ImageMagick is /usr/bin/
Q. What is the path to convert for ImageMagick
A. The path to convert is /usr/bin/
Q. What is the path to sendmail
A. The path to sendmail is /usr/sbin/sendmail
Q. How do I create email accounts
A. To create an email account login to your control panel and click add/remove email account's.
Q. What do I put for both incoming and outgoing mail server
A. For both incoming and outgoing mail server put mail.yourdomain.com
Q. Where do I go to check my emails using my browser
A. yourdomain.com/webmail/
Q. How can I setup webmail to go directly to horde, neomail or squirrel mail
A. Login to the one you prefer to use after doing so copy the entire url from your address bar. You will not login to your cpanel and create a subdomain to go to the address you just copied.
Q. None of my cgi scripts are working on the server. How do I get them to work
A. Make sure that they are chmoded to 755
Q. How do I create databases and manage them
A. Login to your cpanel and click MySQL Databases. After your database is created you can manage it from phpmyadmin. This can be found at the very bottom of the MySQL page.
Q. What version of cpanel are you using
A. Our servers automatically stay up to date with the most recent stable Cpanel version.
Q. What is a subdomain
A. www.domain.com is a domain name. A subdomain is anything that replaces the www in a domain name. EX : name.domain.com is a subdomain. www.name.domain.com is not a subdomain.
Q. What is an addon domain
A. An addon domain is a fully functional domain that will work out of a folder in your main sites ftp.
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